Collection of Information
Cranbourne Holden collects information about its customers primarily for the purposes of providing goods and services to them. This information is collected directly from customers.
The information collected included details about personal identity including Name, Address, Contract numbers, Occupation, Date of birth, Driver's licence number, etc
Disclosure of information
Cranbourne Holden will treat personal information it collects with the strictest confidence and will only disclose that information in accordance with the requirements of the Privacy Act 1988. Cranbourne Holden may disclose personal information in the following circumstances:
- To the relevant manufacturer who provides a motor vehicle, accessories or services for the customer,
- To the contractor of Cranbourne Holden under an outsourcing arrangement (such as a mail house or commercial agent) but only where the contractor is committed to meeting the same privacy obligations as those binding on Cranbourne Holden.
- In accordance with any consent given to Cranbourne Holden or where Cranbourne Holden is compelled by law.
Use of information
Cranbourne Holden may use personal information it collects for the purpose of providing the products and services to its customers. Subject to limitations under the Privacy Act, it may also use personal information for other purposes such as
- Direct marketing.
- Developing an understanding of the preferences and needs of its customers for the purposes of product development,
- Enforcing its rights under any contract or security:
Marketing
Cranbourne Holden does not sell the personal information you provide to Third Parties. Cranbourne Holden may use the personal information you provide for direct marketing purposes. If you wish to access or update the information we hold about you please contact us: Cranbourne Holden, 1212 Nepean Hwy Cheltenham, VIC, 3192. Phone- (03) 9584 3333
If you are currently receiving service reminder letters and wish to be removed from the reminder service, or do not wish to receive any future advertising messages from Cranbourne Holden, please
email us and indicated which messages you no longer wish to receive.
Disclaimer
Cranbourne Holden reserves the right to alter our Privacy Principles as our business needs require. Any alterations to these Principles will be published in a new version of this statement in timely manner. Cranbourne Holden excludes any liability for any errors or inaccuracy in, or omissions from its website and disclaims any liability for any loss or damage which you or any other person has suffered by relying on any information on this website whether caused by the negligence of Cranbourne Holden as a result of the use of material on this website.